Common queries answered
Frequently asked Questions
98% of all orders are sent out same day. Therefore, it is expected that Express shipping will arrive within 1-3 days (will vary depending on location). Standard shipping will is expected within 5-10 days.
To apply for a return, please email feelinggoodsau@gmail.com.au with your order number, name and number. In the text of the email, please outline your concern of the product. Please attach photos of the picking slip, product overall and a close up of any fault that is mentioned. We will respond to your request within 48 hours. If approved, we will either agree to replace or refund your order excluding shipping. For a replacement, we will wear any associated cost of shipping the new item to you.
Please Contact Us ASAP at feelinggoodsau@gmail.com or 0450848451, If you are quick enough we might be able to update before being shipped. If we are contact after shipment an additional redirection fee may be charged.
Please Contact Us ASAP at feelinggoodsau@gmail.com If you are quick enough we might be able to update before being shipped. If we are contact after shipment an additional redirection fee may be charged.
An automated email will be sent out, this email will include the tracking details with a summary of the order.
If urgent please contact us on 0450848451 or email us at feelingsgoodsau@gmail.com
Please Contact Us ASAP at feelinggoodsau@gmail.com or 0450848451, If you are quick enough we might be able to update before being shipped. If we are contact after shipment an additional redirection fee may be charged.
At the moment we ship to all locations in Australia and New Zealand, upon request we can organise international shipping.
All items will be delivered together unless otherwise notified.